HOTEL AMBASSADOR ZERMATT, Zermatt – A Smart Stay in the City
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Key details
About the Hotel
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
-
Close to the Matterhorn Museum
Great
8.4
9.2
/10
4.5
4.1
/5
Loved by guests
Convenient location
Spacious rooms
Really good customer service
Matterhorn view balcony
Excellent food
Friendly staff
"We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn."
Jetan from United States
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"Excellent Pool & Sauna."
Ricardo from Brazil
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"The location is great, only 1-2 minutes' walk to the railway station..where the main business street starts."
George from United States
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Rooms with Matterhorn Views
Hotel Ambassador Zermatt offers double rooms (23-26m²) with balconies facing the Matterhorn, family rooms (60m²) for up to 6 guests, and 50m² suites with separate living areas. All rooms include premium bedding, pillow menus, free WiFi, plasma TVs, and heated floors. Family rooms feature showers or bathtubs and accommodate 2 adults with 4 children.
Alpine Dining Experiences
Restaurant Carbon serves French-Spanish Mediterranean cuisine cooked over open fire on a Grill Egg. The breakfast buffet operates daily from 7:00-10:30 AM with local products. Ambassador Bar offers Swiss wines, draught beer, 20+ whiskies, and tapas from 2:00 PM beside a fireplace. Evening menus are available at Alpine Carnotzet.
Mountain Recreation & Wellness
The hotel features a heated indoor pool (open 8:00 AM-8:00 PM), sauna (4:00 PM-8:00 PM), and whirlpool. Ski equipment rentals (skis, boots, helmets) are available on-site from Glacier Sport (winter season: 8:00 AM-noon, 3:30 PM-7:00 PM). The ski room stores equipment, and mountain railway tickets are sold at reception.
Zermatt Access & Location
Located 10 minutes' walk from Zermatt village center. The Matterhorn Gotthard Bahn train from Brig/Visp reaches Zermatt in 1h30. Drive to Täsch (5km away), then transfer. Geneva-Täsch: 3h, Zurich-Täsch: 3h. Nearby landmarks include Matterhorn Museum (0.5km), Walk of Climb (0.5km), and Stellisee (0.5km).
Guest Services & Convenience
Services include baggage handling, concierge assistance, SBB luggage transport from anywhere in Switzerland/Liechtenstein, and ski equipment maintenance. Air purification devices with CO2 sensors monitor air quality. Ironing facilities, minibars, and in-room computers are available. The hotel is car-free; access is via train or Täsch parking.
Must-do experiences
Ride the Gornergrat Railway for stunning Matterhorn views.
Savor raclette and fondue at Restaurant Whymper-Stube.
Visit the Matterhorn Museum to learn about Zermatt's history.
Hike to Sunnegga for breathtaking alpine scenery and lakes.
Explore the charming streets of Zermatt's old town for hidden shops.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Twin Room
2 persons
270 sq. feet
2 Single beds
Shower
Sauna
room details
Twin Room Matterhorn View
2 persons
270 sq. feet
2 Single beds
Shower
Sauna
room details
Suite
2 persons
650 sq. feet
2 Single beds
Shower
Sauna
room details
Family Suite
2 persons
650 sq. feet
2 Single beds
Shower
Sauna
room details
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Ski school
Hiking
Cycling
Guest Parking
Dryer
Services
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun terrace
Garden area
Leisure/ TV room
Sauna
Jacuzzi
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
In-room computer
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hotel Ambassador Zermatt, delight in the blend of local flavors and international cuisine, all served in inviting settings that welcome families and couples alike. Whether savoring traditional Swiss fondue or exploring contemporary dishes, an enchanting culinary journey awaits each guest during breakfast and dinner.
Restaurant #1
Local and International
Ambiance
A warm and family-friendly atmosphere combining traditional and modern elements, perfect for casual dining.
Key Offerings
Indulge in signature traditional dishes such as fondue and Valaisan plates, while enjoying a daily evening menu in an inviting Alpine Carnotzet setting.
Reservation
Reservations recommended for a seamless dining experience.
Open for dinner daily from 18:30 to 22:00.
Location
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
Map view
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
City landmarks
Museum
Matterhorn Museum
2300 ft
Landmark
The Matterhorn
1.5
mi
Cemetery
Mountaineer's Cemetery
2400 ft
Church
St Peter's English Church
2200 ft
Bridge
Photopoint Kirchbrucke bridge
2300 ft
Church
Parish Church of St. Mauritius
2400 ft
Landmark
Walk of Climb
2400 ft
Landmark
Hinterdorfstrasse
2100 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4500 ft
Landmark
Bergfuhrerdenkmal
2100 ft
Landmark
Obere Matten playground no. 1
2400 ft
Landmark
Denner Partner
3400 ft
Landmark
Gorner Gorge
1.3
mi
Landmark
Sunnegga
1.8
mi
Beach
Leisee
1.3
mi
Theme Park
Forest Fun-Park Zermatt
5200 ft
Ski Area
Wolli park for beginners Sunnegga
1.9
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4
mi
Garden
Ricola Herb Garden
1.4
mi
Landmark
Zmutt Glacier
2.0
mi
Landmark
Zmutt
2.0
mi
Landmark
Platthorn
2.1
mi
Beach
Grunsee
2.2
mi
Landmark
Kapelle Mutt
2.0
mi
Garden
Dossen Glacier Garden
2.2
mi
Bridge
Hangebrucke
2.2
mi
Nearby
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Murmeli Brunnen
500 ft
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Stellisee
5 minutes' walk
Stunning lake with panoramic Matterhorn views. Ideal for photography or a peaceful stroll amidst nature.
Hohbalmen
2 minutes' walk
Breathtaking viewpoint offering dramatic vistas of the Matterhorn and surrounding peaks, perfect for a quick visit.
Matterhorn Museum
9 minutes' walk
Rich history of Zermatt and the Matterhorn, showcasing artifacts and stories. Engaging for history enthusiasts.
Parish Church of St. Mauritius
9 minutes' walk
Charming church with a striking steeple and beautiful interior, reflecting Zermatt's cultural heritage.
Hiking Trails
10 minutes' walk
Numerous trails around Zermatt suit all levels, offering majestic views and the thrill of outdoor adventure.
Yoga sessions
5 minutes' walk
Relaxing classes available nearby, perfect for unwinding after a day of exploration in the beautiful alpine environment.
Gusto Matto
2 minutes' walk
Cozy spot known for fine Italian cuisine. Signature dishes include handmade pasta and delightful desserts.
Marie's Deli Zermatt
3 minutes' walk
Casual eatery featuring Swiss specialties and fresh pastries. Great for quick bites or lighter meals.
Café Bar Zum See
10 minutes' walk
Lively bar known for après-ski events. Offers a vibrant atmosphere and live music on select evenings.
Matterhorn Glacier Paradise
10-minute drive
Offers breathtaking glacier views and an ice palace, great for families and thrill-seekers alike.
Getting around
City Centre
Zermatt6 min
·
1700 ft
Airports
Sion Airport (SIR)125 min
·
51.4
mi
Agno Airport (LUG)301 min
·
124.7
mi
Train
Zermatt railway station3 min
·
700 ft
Train2 min
·
400 ft
Bus
Bus stop18 min
·
7.1
mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free.