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From556US$ /night
Check-in
07Mar2026Select date
Check-out
08Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt, Switzerland
-
Close to the Matterhorn Museum
Great
8.4
9.3
/10
4.4
4.1
/5

Dining

The Ambassador Zermatt offers dining at Restaurant Carbon, where French cuisine meets Spanish Mediterranean influences. Guests can enjoy dishes prepared over an open fire, featuring local ingredients crafted by renowned chef Romain Fornell. The restaurant provides an exquisite selection that reflects the rich flavors of Switzerland with a Mediterranean touch.

Wellness

The wellness area of the Ambassador Zermatt features a heated indoor pool, sauna, and whirlpool for guest relaxation. Visitors can unwind with soothing treatments that rejuvenate the mind and body. Each aspect of this wellness retreat ensures a tranquil experience amid the beauty of the Alps.

Rooms

All rooms at the hotel combine traditional alpine decor with contemporary design. The double rooms with Matterhorn views measure 23-26m² and include private balconies, providing stunning mountain backdrops. Family rooms cater to larger groups and come equipped with all essential comforts for a fulfilling stay.

Location

Nestled in Zermatt, the Ambassador Hotel offers a prime vantage point just minutes from the slopes. Visitors can access mountain railway tickets directly from the hotel, streamlining the ski experience. The surrounding area is renowned for its hiking trails, winter sports, and the breathtaking Matterhorn.

Family-Friendly Amenities

The hotel provides spacious family rooms that can accommodate up to 4 children, ensuring a comfortable stay for all family members. Guests can take advantage of convenient ski rental services within the hotel for easy access to winter sports. Complimentary concierge services assist families with activity planning in the area.

Highlights

Dining: Restaurant Carbon by Romain Fornell .

Wellness: heated indoor pool & sauna .

Rooms: Double Room with Matterhorn View .

Location: mountain railway tickets from the hotel .

Must-do experiences

  • Ride the Gornergrat Railway for stunning Matterhorn views.
  • Savor raclette and fondue at Restaurant Whymper-Stube.
  • Visit the Matterhorn Museum to learn about Zermatt's history.
  • Hike to Sunnegga for breathtaking alpine scenery and lakes.
  • Explore the charming streets of Zermatt's old town for hidden shops.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Twin Room Matterhorn View
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
Family Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Hotel Ambassador Zermatt, delight in the blend of local flavors and international cuisine, all served in inviting settings that welcome families and couples alike. Whether savoring traditional Swiss fondue or exploring contemporary dishes, an enchanting culinary journey awaits each guest during breakfast and dinner.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
A warm and family-friendly atmosphere combining traditional and modern elements, perfect for casual dining.
Key Offerings
Indulge in signature traditional dishes such as fondue and Valaisan plates, while enjoying a daily evening menu in an inviting Alpine Carnotzet setting.
Reservation
Reservations recommended for a seamless dining experience.
Open for dinner daily from 18:30 to 22:00.

Hotel Ambassador Zermatt Location

Spiss-Strasse 10, Zermatt, Switzerland
Map view
Spiss-Strasse 10, Zermatt, Switzerland
Nearby
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Murmeli Brunnen
500 ft
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Stellisee
Stellisee
5 minutes' walk
Stunning lake with panoramic Matterhorn views. Ideal for photography or a peaceful stroll amidst nature.
Hohbalmen
Hohbalmen
2 minutes' walk
Breathtaking viewpoint offering dramatic vistas of the Matterhorn and surrounding peaks, perfect for a quick visit.
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Rich history of Zermatt and the Matterhorn, showcasing artifacts and stories. Engaging for history enthusiasts.
Parish Church of St. Mauritius
Parish Church of St. Mauritius
9 minutes' walk
Charming church with a striking steeple and beautiful interior, reflecting Zermatt's cultural heritage.
Hiking Trails
10 minutes' walk
Numerous trails around Zermatt suit all levels, offering majestic views and the thrill of outdoor adventure.
Yoga sessions
5 minutes' walk
Relaxing classes available nearby, perfect for unwinding after a day of exploration in the beautiful alpine environment.
Gusto Matto
Gusto Matto
2 minutes' walk
Cozy spot known for fine Italian cuisine. Signature dishes include handmade pasta and delightful desserts.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual eatery featuring Swiss specialties and fresh pastries. Great for quick bites or lighter meals.
Café Bar Zum See
10 minutes' walk
Lively bar known for après-ski events. Offers a vibrant atmosphere and live music on select evenings.
Matterhorn Glacier Paradise
10-minute drive
Offers breathtaking glacier views and an ice palace, great for families and thrill-seekers alike.
Getting around
City Centre
Zermatt6 min  ·  1700 ft
Airports
Sion Airport (SIR)125 min  ·  51.4 mi
Agno Airport (LUG)301 min  ·  124.7 mi
Train
Zermatt railway station3 min  ·  700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.1 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 453 verified reviews
8.5/10
Great
88%
Recommend
Breakfast
7.0/10
Cleanliness
8.7/10
Comfort
8.9/10
Facilities
8.4/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
7.5/10
Staff
8.8/10
Value for money
7.6/10
Pros
Indoor pool
Helpful staff
Train station proximity
Cons
Plain breakfast
Small sauna
Coffee replenishment
Guest reviews
based on 438 reviews
4/5
based on 1417 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Ambassador Zermatt
Is it possible to reserve a twin room with a Matterhorn view for two adults and a child who is seven years old, without needing an additional bed?
15 November 2024
Yes, it can be arranged for an additional charge of CHF 25 per night.
Can a family suite comfortably accommodate four guests?
22 December 2024
Yes, the family suite is equipped with two bedrooms and a living room, making it perfect for up to four people.
If a suite is booked for two adults, are there any extra fees for additional children during check-in?
3 January 2025
No, there will be no extra charge for two children aged three and six if they share the suite with their parents.
Is the half-board cost of €51 charged per person or for the entire stay for two?
9 February 2025
The price is per person and applies to each night.
Can guests expect a view of the Matterhorn from all suites?
20 March 2025
Yes, every suite boasts a wonderful view of the Matterhorn from the living area.
Are there rooms available that can accommodate a family of five, including three children aged 5, 7, and 13?
15 April 2025
Yes, there are family suites that can fit five guests. Please share the preferred dates for availability.
Can luggage be stored at the hotel before the official check-in time?
10 May 2025
Yes, luggage can be securely stored in the cellar prior to check-in.
How far is the hotel from the train station for the Glacier Express, and what time does breakfast begin?
12 June 2025
The hotel is just a two-minute walk from the train station. Breakfast is available starting at 7:00 AM.
What does the city view from the family suite consist of, and where can cars be parked?
18 July 2025
The city view refers to surrounding areas in Zermatt. Cars can be parked in Täsch, with a train shuttle service connecting to Zermatt.
Is it possible to bring two dogs to the hotel, and what is the nightly fee for pets?
5 August 2025
Yes, pets are welcome at a charge of CHF 10 per dog, per night.
Are the wellness facilities, including the pool and sauna, currently open to guests?
12 September 2025
Yes, the pool and sauna are operational, with specific time slots for guest use.
Do family rooms accommodate families with three adults and a young child?
25 October 2025
Yes, there are family rooms available suited for three adults and one child aged three.
Is there a separate bedroom in the suite, or is the living area open?
30 November 2024
Yes, the suite features a door that separates the bedroom from the living room, ensuring privacy.

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