Is it possible to reserve a twin room with a Matterhorn view for two adults and a child who is seven years old, without needing an additional bed?
15 November 2024
Yes, it can be arranged for an additional charge of CHF 25 per night.
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HOTEL AMBASSADOR ZERMATT, Zermatt – A Smart Stay in the City
447US$
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Key details
About the Hotel
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
- Close to the Matterhorn Museum
Perfect
8.4
9.2
4.5
4.1
Loved by guests
"We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn."
"Excellent Pool & Sauna."
"The location is great, only 1-2 minutes' walk to the railway station..where the main business street starts."
Rooms with Matterhorn Views
Hotel Ambassador Zermatt offers double rooms (23-26m²) with balconies facing the Matterhorn, family rooms (60m²) for up to 6 guests, and 50m² suites with separate living areas. All rooms include premium bedding, pillow menus, free WiFi, plasma TVs, and heated floors. Family rooms feature showers or bathtubs and accommodate 2 adults with 4 children.
Alpine Dining Experiences
Restaurant Carbon serves French-Spanish Mediterranean cuisine cooked over open fire on a Grill Egg. The breakfast buffet operates daily from 7:00-10:30 AM with local products. Ambassador Bar offers Swiss wines, draught beer, 20+ whiskies, and tapas from 2:00 PM beside a fireplace. Evening menus are available at Alpine Carnotzet.
Mountain Recreation & Wellness
The hotel features a heated indoor pool (open 8:00 AM-8:00 PM), sauna (4:00 PM-8:00 PM), and whirlpool. Ski equipment rentals (skis, boots, helmets) are available on-site from Glacier Sport (winter season: 8:00 AM-noon, 3:30 PM-7:00 PM). The ski room stores equipment, and mountain railway tickets are sold at reception.
Zermatt Access & Location
Located 10 minutes' walk from Zermatt village center. The Matterhorn Gotthard Bahn train from Brig/Visp reaches Zermatt in 1h30. Drive to Täsch (5km away), then transfer. Geneva-Täsch: 3h, Zurich-Täsch: 3h. Nearby landmarks include Matterhorn Museum (0.5km), Walk of Climb (0.5km), and Stellisee (0.5km).
Guest Services & Convenience
Services include baggage handling, concierge assistance, SBB luggage transport from anywhere in Switzerland/Liechtenstein, and ski equipment maintenance. Air purification devices with CO2 sensors monitor air quality. Ironing facilities, minibars, and in-room computers are available. The hotel is car-free; access is via train or Täsch parking.
Must-do experiences
- Ride the Gornergrat Railway for stunning Matterhorn views.
- Savor raclette and fondue at Restaurant Whymper-Stube.
- Visit the Matterhorn Museum to learn about Zermatt's history.
- Hike to Sunnegga for breathtaking alpine scenery and lakes.
- Explore the charming streets of Zermatt's old town for hidden shops.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Twin Room
2 persons
25 m²
2 Single beds
Shower
Sauna
room details
Twin Room Matterhorn View
2 persons
25 m²
2 Single beds
Mountain view
Shower
Sauna
room details
Suite
2 persons
60 m²
2 Single beds
Shower
Sauna
room details
Family Suite
2 persons
60 m²
2 Single beds
Shower
Sauna
room details
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Check Dates & Room Rates
See what's available for your travel dates
Getting around
All Transportation Options at a Glance
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At Hotel Ambassador Zermatt, delight in the blend of local flavors and international cuisine, all served in inviting settings that welcome families and couples alike. Whether savoring traditional Swiss fondue or exploring contemporary dishes, an enchanting culinary journey awaits each guest during breakfast and dinner.
Location
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
Map view
Spiss-Strasse 10,
Zermatt,
Switzerland,
Valais
City landmarks
Museum
Matterhorn Museum
680 m
Landmark
The Matterhorn
2.4
km
Cemetery
Mountaineer's Cemetery
710 m
Church
St Peter's English Church
650 m
Bridge
Photopoint Kirchbrucke bridge
680 m
Church
Parish Church of St. Mauritius
730 m
Landmark
Walk of Climb
730 m
Landmark
Hinterdorfstrasse
610 m
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.4
km
Landmark
Bergfuhrerdenkmal
640 m
Landmark
Obere Matten playground no. 1
730 m
Landmark
Denner Partner
1.0
km
Landmark
Gorner Gorge
2.1
km
Landmark
Sunnegga
2.8
km
Beach
Leisee
2.1
km
Theme Park
Forest Fun-Park Zermatt
1.6
km
Ski Area
Wolli park for beginners Sunnegga
3.0
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.2
km
Garden
Ricola Herb Garden
2.2
km
Landmark
Zmutt Glacier
3.3
km
Landmark
Zmutt
3.2
km
Landmark
Platthorn
3.4
km
Beach
Grunsee
3.5
km
Landmark
Kapelle Mutt
3.2
km
Garden
Dossen Glacier Garden
3.6
km
Bridge
Hangebrucke
3.6
km
Nearby
Stellisee 3920 Zermatt
Stellisee
420 m
Hohbalmen
130 m
Castor Mountain
130 m
Murmeli Brunnen
130 m
Restaurants
Marie's Deli Zermatt
180 m
Untere Mattenstrasse 12
Gusto Matto
110 m
Bahnhofplatz 36
CasaMia
110 m
Bahnhofplatz 36
Othmars hutte
130 m
Riedweg
Sonne
130 m
Metzggasse 35
Viktoria
190 m
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
180 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
190 m
Bahnhofstrasse
Schweizerhof Kitchen
250 m
Bahnhofstrasse 5
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66
Questions of the users
About Hotel Ambassador Zermatt
Can a family suite comfortably accommodate four guests?
22 December 2024
Yes, the family suite is equipped with two bedrooms and a living room, making it perfect for up to four people.
If a suite is booked for two adults, are there any extra fees for additional children during check-in?
3 January 2025
No, there will be no extra charge for two children aged three and six if they share the suite with their parents.
Is the half-board cost of €51 charged per person or for the entire stay for two?
9 February 2025
The price is per person and applies to each night.
Can guests expect a view of the Matterhorn from all suites?
20 March 2025
Yes, every suite boasts a wonderful view of the Matterhorn from the living area.
Are there rooms available that can accommodate a family of five, including three children aged 5, 7, and 13?
15 April 2025
Yes, there are family suites that can fit five guests. Please share the preferred dates for availability.
Can luggage be stored at the hotel before the official check-in time?
10 May 2025
Yes, luggage can be securely stored in the cellar prior to check-in.
How far is the hotel from the train station for the Glacier Express, and what time does breakfast begin?
12 June 2025
The hotel is just a two-minute walk from the train station. Breakfast is available starting at 7:00 AM.
What does the city view from the family suite consist of, and where can cars be parked?
18 July 2025
The city view refers to surrounding areas in Zermatt. Cars can be parked in Täsch, with a train shuttle service connecting to Zermatt.
Is it possible to bring two dogs to the hotel, and what is the nightly fee for pets?
5 August 2025
Yes, pets are welcome at a charge of CHF 10 per dog, per night.
Are the wellness facilities, including the pool and sauna, currently open to guests?
12 September 2025
Yes, the pool and sauna are operational, with specific time slots for guest use.
Do family rooms accommodate families with three adults and a young child?
25 October 2025
Yes, there are family rooms available suited for three adults and one child aged three.
Is there a separate bedroom in the suite, or is the living area open?
30 November 2024
Yes, the suite features a door that separates the bedroom from the living room, ensuring privacy.Next best alternative
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